Our Approach
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Project Leads
Irma Bitzer
Co-Founder
President And COO
A distinguished leader, Certified Public Accountant and process expert in BPO accounting and finance
Career Hightlights:
- Service Delivery Head at Wipro Philippines (5 years)
- Senior Manager at Mercedes-Benz Group Services (2 years)
- Accounting Manager at Linde Philippines Inc. (2 years)
- Accounting Roles at United Laboratories Inc. (5 years)
Xcel Visitacion
Operations Manager
A seasoned BPO Leader with extensive knowledge on process migration, standardization and improvement.
Career Hightlights:
- Senior Operations Lead in WIPRO BPO (6 years): Led the knowledge acquisition and transfer for accounting and master data from Australia.
- Financial Controller & Deputy Supervisor in Deutsche Knowledge Services PH (6 years): Managing EU and Hong Kong accounts.
- Trade Promotion Project: Supported data migration and data cleansing for seamless and accurate system transitions.
Gerlie Correa
Operations Lead
A highly skilled Certified Public Accountant with extensive knowledge in finance and accounting operations and various ERP System.
Career Hightlights:
- Operations Lead in WIPRO BPO (5 years): Led knowledge acquisition and transfer for Key Australian and New Zealand Clients.
- Financial Analyst and Senior Accountant (5 years): Managed financial analysis and statements for various companies.
Tailored Solutions (e.g Finance)
For Finance, we have experienced professionals proficient in various systems, including:
SAP
Quick Books
Xero
Net Suite
...
We work closely with our clients to:
- Fulfill Client Needs: Provide customized solutions based on your requirements.
- Process Allocation: Determine the division of processes between your team and ours.
- Clear Responsibilities: Establish clear segregation of duties and responsibilities.
- Service Level Agreements: Define expectations through formal agreements.
- Server and Data Management: Offer flexibility in using your servers or ours, ensuring data integrity and confidentiality.
- Ownership and Rights: All work products are your property, with full rights assigned to you.